Effective Date: 2025-08-06

Introduction

These Terms and Conditions (“Terms”) govern the purchase and use of survey analysis services (“Services”) provided by Oiketos.com (Kipax Ltd) (“we,” “us,” or “our”). By ordering or using our Services, you agree to these Terms.

Services

We offer survey analysis reports for organizations of different sizes (small, mid-size, and large) as described on our website. All Services are provided based on the data collected from your organization’s survey responses.

Ordering and Payment

• Orders for Services are placed through our website or via direct agreement.
• Payment is due as specified at checkout or on your invoice.
• We reserve the right to decline or cancel any order.

Delivery

• Reports will be delivered electronically (PDF or similar) to the email address provided at the time of order, within the time frame specified on our website.
• Delivery times may vary depending on the size of the organization and the analysis requested.

Refunds and Cancellations

• Refunds are available only if the report cannot be delivered due to a technical issue on our side.
• No refunds are provided once the report has been delivered, unless otherwise agreed in writing.
• Cancellation requests must be submitted before the analysis work has begun.

Use of Reports

• Reports are for informational purposes only and are intended to support organizational development and decision-making.
• We do not accept liability for any actions taken or not taken based on the information provided in the reports.
• Reports are intended for internal organizational use and should not be publicly distributed without our written consent.

Confidentiality and Data Protection

All data provided for analysis is treated as confidential and handled in accordance with our Privacy Policy.

We do not share your personal or organizational data with third parties except as specified in our privacy policy.

Intellectual Property

• All analysis, reports, and content we provide remain our intellectual property until full payment is received.
• You are granted a non-exclusive, non-transferable license to use the report within your organization.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising out of your use of our reports or services